Surfly and CCR Turkey Announces Strategic Partnership

Amsterdam, Netherlands — Surfly is delighted to announce its new strategic partnership with CCR, a Genesys partner with over 20 years of experience in the industries of banking, insurance, telecommunications, energy, manufacturing, health,  and e-commerce. The company will support Surfly in expanding its global presence in Turkey, enabling growth into new customer segments, and supporting the growth of Surfly’s co-browsing technology in the Middle East.

“Turkey is a growing market with lots of interest and opportunities for Innovation and digitalization. With a strong market share in Turkey, this partnership helps us strengthen our ability to offer universal co-browsing solutions to the Turkish and Middle Eastern market. ”– Nicholas Piël –CEO and Founder of Surfly

CCR offers a range of Genesys platform solutions for contact centers, combined with technology consulting, software development and implementation. With this new partnership, CCR will enable its clients to improve the customer journey, increase NPS, and decrease the average handling time (AHT).

“CCR delivers contact center technology solutions for the widest variety of customer needs. We make managing customer relationships easy; help make quick decisions and keep focus on customer satisfaction. Thanks to our new partnership with Surfly, we believe that CCR will deliver even more comprehensive customer experience solutions in EMEA and other markets all around the world.” – Oktay Kemal – CCR – Managing Partner

For more information about our partnership, click here: