Pick and choose which co-browsing features you’d like to integrate within your own platforms to upgrade your existing customer or service journeys
Industry-leading Contact Center solutions such as NICE and Amazon Connect integrate Surfly into their platforms.
Trusted by hundreds of companies and more than 200,000 users worldwide
Enhance your existing digital platforms.
Interactive functionalities like co-browsing, video chat, drawing, document editing and signing are at your disposal! Have the complete flexibility to integrate one or all of Surfly’s features to provide advanced interactivity on your platform.
Collaborative and interactive features at your customers’ fingertips- integrated completely within your existing platform!
Learn more about how NICE upgraded its platform with Surfly ›
Support clients wherever they are, wherever your agents are.
We can close the gap between website visitors and contact center agents by adding collaborative functionality such as co-browsing, video chat, drawing, document editing and signing.
Have your agents support customers in a face to face manner no matter where they are located, a Surfly session only needs a browser to begin and is integrated within your platform.
Learn how NICE supported its customers with Surfly’s integrations ›
Quickly integrate a flexible solution that works right from the start.
A hassle free and custom integration allowing you to pick and choose the functionalities you want to integrate within your own platforms.
Enjoy the benefits co-browsing, while still utilizing your current technology investments!
Surfly’s well documented API allows quick integration of all of Surfly’s functionalities.Unlike other co-browsing solution providers, we are easy to integrate, full featured, and will work with any 3rd party content out of the box.
Stay secure and compliant.
Surfly employs TLS 1.3 transport security, full audit log features, and masking of sensitive customer and prospect data. We are also ISO 27001 certified and do not store any customer data. Ever.
An enhanced sales experience that provides both you and your customers the highest levels of security and ensures that you remain fully compliant through all your sales interactions.
An easy to implement solution
CISCO Finesse was looking for an easy to implement solution that allowed them to upgrade their ongoing conversations with collaborative co-browsing functionality
Surfly quickly integrated interactive collaborative features into CISCO platforms allowing them to upgrade ongoing chat, email, or phone conversations into co-browsing sessions.
Integrating an advanced solution
NICE wanted to integrate a technologically advanced solution within their platform that provided real value to their customers, and enhanced their reputation as an innovator in their space.
Surfly seamlessly integrated its solution within NICE MAX. Now, agents could upgrade chat, email, or phone conversations to fully collaborative face-to-face sessions. All in just a few clicks.
Co-browsing
Video chat
Surfly Session
E-signing
Interaction Middleware
