Trusted by hundreds of companies and more than 200,000 users worldwide
Co-browse and screen share at the same time
Uniquely, our screen sharing feature works alongside our Universal Co-browsing. Now, you can co-browse and screen share at the same time, in the same session.
Pass control, without giving it away
If you pass control to someone while screen sharing in a Surfly session, you only give up control of the session, and not your device. They can add tabs to co-browse or share their own screen, but will never gain control over your entire device.
Share exactly what you want
With Surfly’s screen sharing, you have fine-grained control over the content you want to share. Share your entire screen, a window, or just a tab. This way, you get to ensure that your private content remains private.
Surfly employs TLS 1.3 transport security, 256bit SSL encryption, full audit log features, and masking of sensitive data to ensure you stay secure and compliant in all your interactions. We are HIPAA, GDPR, ISO 27001, AICPA SOC, and PCI DSS compliant.
Absolutely! Surfly employs TLS 1.3 transport security, is ISO 27001 certified, and we do not store any session data on a disk. For more information check out our Security and Compliance Center.
Currently you can have up to 25 different users using a video chat at the same time in a Surfly Session.
Some of our clients need to record and store video chats for security and compliance reasons. While Surfly does not store recordings of sessions ourselves, our customers do have the ability to store recordings. If you want to learn more, just schedule a demo.
I like how easy it is to use and get started. Also the control-switching is easy. The user, i.e. a customer, is always in control.
And the performance is great. Many features allow to really collaborate with customers and business partners.
It seems the technical solution is much better than comparable services which rely on sharing screens or pixels.
- So easy & fast implementation. I don’t need to change our website.
- Powerful APIs with good documents, I made a site in a few days using it.
- Secure architecture and functions, I can do masking of personal information.
- No installation, our customers don’t need additional installation.
- Fast performance
Surfly is a fantastic tool
Surfly is a great tool that simplifies real-time engagement with customers. The simplicity and ease of use make it the best co-browsing solution.
A plug and play solution to add enhancements to your own platform
It enhances our existing experience on our own platform since we can video chat while collaborating with our customers or internally. The best part is that we don’t have to download or integrate anything; it just works on top of our existing platform.
A hassle-free solution that is friendly to use, integrate, and affordable to adopt
Universal browsing with video chat and document upload/download is a perfect combination for digital insurance!
And I think the free trial and online resource is really helpful for early evaluation.
You can start with zero implementation effort
Working with clients, presenting my user stories to clients, and understanding their real-time feedback is extremely easy. It beats anything else. Editing, Highlighting, Signature, Floating video, control transfer are all beautiful features that work as they should. The clients can join without any installation and from any of their devices.
Why Surfly impressed me?
Surfly’s co-browsing solution is easy to use for both customers and agents, and the back-end system allows businesses to customize many different settings like user interface and the black-list/white-list, and so on.
What attracted me most is Surfly’s e-signature feature and document collaboration, which can help the insurance industry develop the digital online service significantly.
The logical next step for customer engagement and deeper connection
- Ease of use
- Ease of implementation
- Concrete ROI(sales, advisory, customer satisfaction)
- Ease of auditing
- Deeper visceral connection
Complex technology – made simple and powerful
The concepts of so-called “screen sharing” and “co-browsing” are not new and its relatively straightforward technology, almost all of the modern tools like Zoom, GTM, MS Teams provide such an option. However, all of them miss a single most important component – reliability. I’ve lost count on times when the ongoing product demos with sales prospects have been subject to interruptions due to the incapability of traditional applications to perform consistently.
Surfly’s web sharing technology is not simply a matter of convenience, it is a solution that enables organizations to build a relationship with customers and deliver a truly exceptional sales experience.
A pleasure from day one
Surfly convinced us from day one and since then, we didn’t get disappointed in this valuable and friendly partnership. The software of Surfly is a great addition to the OneDealer-portfolio and makes us, and more importantly – our customers, very happy.