About Us

Who we are, and what we do

At Surfly we focus our energy on one thing: we build advanced web technology that enables companies to transform any online interaction.

We aim to be first-to-market with simple-to-integrate products and premium services that enable innovators to accelerate the development of their own products.

This is possible today with Surfly’s Interaction Middleware, which allows you to innovate any digital interaction in real-time, however you want.

How did it all begin?

Nicholas Piël CEO & Founder, Surfly

“While in university I worked in tech support and saw first hand how hard it is to help people remotely. After a particularly tough call, the idea for Surfly was born. But we decided to take a unique approach to building the technology that enables anyone to add collaborative and human experiences to any digital interactions through co-browsing. Our approach uses an interaction middleware, so co-browsing is just the beginning of our journey to let anyone add a layer of interaction to anything digital.”

Our history

It starts with a particularly tough support call over 8 years ago, includes an apple pie, the usual start-up challenges, winning numerous awards, hitting the 200,000 user mark, and…. well, just read a condensed timeline below.

2012

While working in tech support, Nicholas (our founder and CEO) had a marathon tech support call that ended with a happy customer sending him a homemade apple pie, and the realization that the issue could have been solved in minutes if they could have browsed the website together. The idea for Surfly, and our company-wide obsession with apple pie, was born. (We still accept homemade baked goods!)

2013

Surfly raises €400k from Linden Mobile Ventures to build the first version of Surfly’s advanced proxy and co-browsing technology. Surfly officially launches in October during TechCrunch Disrupt Europe in Berlin.

2014

Our co-browsing technology starts making waves, and we are a finalist for the South by Southwest Accelerator. Even more exciting: we hit the 20,000 user mark!

2016

Surfly hits the big time and lands an investment of €1mm from Readytech in California. Surfly’s plan for global domination begins to take shape.

2017

The Surfly we know today begins to take shape as we open new offices in the center of Amsterdam. We stop relying only on our 40,000+ users to tell the world about us, and bring on our first sales, marketing, support team members.

2019

Now a dedicated team of 9 superstars (and one foosball table), we hit the 60,000 user mark, win a slew of awards, and raise €2M from Mundi Ventures. We are making big waves!

2020

Surfly more than doubles to 20 superstars, opens a beautiful office along a canal, in the center of Amsterdam, is accepted into the prestigious FIS Fintech Accelerator, hits the 100k user mark, launches our first Remote Hack-a-thon, and helps enable some of the biggest companies in the world to enhance their digital journeys with co-browsing.

2021

Surfly has doubled again – we now have 40 superstars and we aren’t done yet! We also hit the 200k user mark and have started work with more companies who want to leverage our core interaction middleware technology.

2022

Continuing to accelerate our growth by launching “Spaces”, the next platform iteration which enables a fully collaborative experience where all participants can share content simultaneously – with full control over the session and its content, while staying secure and private in accordance with any possible compliance regulations.

2023

We’re gearing up for our next big product launch… stay tuned!

Details

ABN Amro
Amsterdam, The Netherlands
SWIFT: ABNANL2A

IBAN: NL20ABNA0449399648

KVK (Chamber of Commerce): 55526446

VAT: NL851751271B01

E-mail
Send us an email at info@surfly.com or click the handy link below.
Send us e-mail
Support
Are you facing technical issues? Send an email to support@surfly.com
Send support an email
Phone
We love getting phone calls. You can reach us +31 20 241 4867
Call us
Office
Come visit us at Singel 373, 1012WL, Amsterdam, The Netherlands
Get directions

Join the Surfly team!

We are always looking for new superstars to join the team and make us even better. Are you curious?