A truly scalable platform, Surfly offers a real-time web sharing technology and enables remote collaboration by showing others what you see in your web browser.
“Co-browsing is a very complex technology, and Surfly has all the experience and knowledge that’s needed to implement a top notch solution.”\\r\\n\\r\\n– Patrick Speijers, CEO, ROBIN\\r\\n\\r\\n
“Surfly has effect on all three elements. That’s why we made the choice to integrate.”\\r\\n\\r\\n– Patrick Speijers, CEO, ROBIN\\r\\n2. ROBIN’s customers think of them as a partner for the long haul because ROBIN has proved to innovate fast in the realm of retail and eCommerce. By implementing Surfly, ROBIN bypassed the time-consuming internal development of a complex tool and was able to instantly deliver a quality solution and a competitive edge for their customers.With no one in the industry doing anything like this, Surfly sets ROBIN and its customers apart.\\r\\n\\r\\nDepending on the specific vertical industries and types of questions, with Surfly, call/chat handling time for ROBIN’s customers can be reduced by up to 50%, providing an outstanding advantage and ROI. This alone, in the era of immense focus on customer experience is not only in line with ROBIN’s manifesto, but a big win for the business as well\\r\\n
“Surfly helped us with both challenges. Besides, the whole domain of co-browsing is mastered by Nicholas and his team. We think of them as a professional partner.”\\r\\n\\r\\n– Patrick Speijers, CEO, ROBIN\\r\\n3. As co-browsing became one of the key features of ROBIN’s King Plan, Surfly helped the company increase the percentage of King Plan’s sold to their customers.\\r\\n
Amaze your website visitors with an in-person experience
Easily add co-browsing & video chat and connect in real-time!
Surfly’s co-browse solution enables companies to create more personalized engagements with their customers – leading to increased online conversions, improved customer support, and greater customer success.
Provide better and effective customer support by getting a real-time look on your customer’s screen. Support agents can work together with customers to fill in forms, change account settings or purchase items online.
Use Surfly to advise your clients online, show product’s features, fill in forms together, show and explain an offer and have them buy immediately online.
Harness the power of co-browsing to close more deals. Ensure the ultimate customer experience by working together with customers in financial services, online travel, e-commerce, etc. Finalize all the steps in the sales process.