Co-Browsing
Co-Browsing

Optimize your digital interactions with Surfly’s Universal Co-browsing

Surfly’s Co-browsing enables you and your customers to securely surf the full web together within a Surfly session, all from one browser tab.

Trusted by hundreds of companies and more than 200,000 users worldwide

Co-browsing

Start co-browsing and browse the full web together

You can start co-browsing from any URL, and then add a new tab in the same session to navigate to other sites with other participants.

We also offer multi-person video chat, file sharing, document annotation, and responsive e-signing, so you can use Surfly to turn your platform into a start-to-sign solution.

Send a secure link, or integrate with your existing web journeys to join users on the fly

Surfly doesn’t require you to gain or give full access to a user’s computer, and there’s no software to download or install.

You can add people to a co-browsing session by simply sending them the session link, or by integrating Surfly in your current customer journeys.

Stay secure and compliant in all your online interactions

Co-browsing within a session does not store any session data or personal information to disk, but you can track actions that took place in your session with the Audit Log (which only you have access to).

All interactions occur within a browser tab, and you leave the space automatically when you close the tab. This ensures the security of your device and personal data.

Surfly employs TLS 1.3 transport security, 256bit SSL encryption, full audit log features, and masking of sensitive data to ensure you stay secure and compliant in all your interactions. We are HIPAA, GDPR, ISO 27001, AICPA SOC, and PCI DSS compliant.

Any questions?

Absolutely! Surfly employs TLS 1.3 transport security, is ISO 27001 certified, and we do not store any session data on a disk. For more information check out our Security and Compliance Center.

  • The differences are many, but two of the biggest are that you don’t need to add any code to your website to start using Surfly’s Co-browsing, and because of our advanced proxy approach, you can surf the whole web in a Surfly Co-browsing session. To get the full breakdown check out our Surfly Co-browsing vs. other co-browsing comparison.

  • The quick answer: Surfly’s Co-browsing offers a higher quality experience that is faster and more secure than screen sharing because we employ an advanced proxy technology that shares the website’s code versus screen sharing tools that force you to stream the entire contents of your screen (code is way smaller than pixels!). Think of Surfly’s advanced proxy technology as the fastest way to travel on the web! If you want a full explanation, check out our Surfly Co-browsing vs. Screen Sharing page.

The driving force behind Surfly is our powerful interaction middleware. All requests and responses made in a session pass through our proxy, allowing us to modify website code in a way that enhances digital interaction between two or more parties. Thus, we act as a middleware platform: a transparent layer of technology that can be added to any application to facilitate and improve its digital interactions. You can read more about it on our Interaction Middleware page.

Catherine D

“It is so easy! No one has to download anything for us to connect and the steps needing to make the connection is simple. It has great features that make it easy to show multiple websites and even be able to show documents loaded in my computer. To be able to swap control of the cursor back and forth is also great, so the end user can feel a part of their own enrollment.”

Read the full Surfly review on G2

Christian H Product Portfolio Director

“Surfly convinced us from day one and since then, we didn’t get disappointed in this valuable and friendly partnership. The software of Surfly is a great addition to the OneDealer-portfolio and makes us, and more importantly – our customers, very happy.”

 

Read the full Surfly review on G2

Unsub H Principal Engineer

Technical point of view

  • So easy & fast implementation. I don’t need change our website.
  • Powerful APIs with good documents, I made a site in a few days using it.
  • Secure architecture and functions, I can do masking of personal information.
  • No installation, our customer don’t need additional installation.
  • Fast performance

Surfly’s features

Co-Browsing Co-browsing
Video Chat Video chat
Surfly Session
E-signing
Interaction Middleware Interaction Middleware

Create better digital experiences. Without boundaries.