2021 FROST & SULLIVAN REPORT
How Visual Engagement Tools Drive Innovation & Transformational Growth
Visual engagement tools became the disruptive technology of 2020. Studies show customers clearly prefer the visual channel over chat and voice.
Businesses should already be responding to the emerging visual needs with the right tools. But how do you pick one that fits your industry, integrates with your existing technologies, and remains compliant?
Frost & Sullivan’s latest report breaks down 4 most popular visual engagement tools — co-browsing, video, screen sharing, and annotations. Find out which tool your business should invest in 2022.
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Download the latest Frost & Sullivan report to discover:
- How the visual engagement technology landscape looks in 2021
- Which tools and providers are the best investment for your vertical and use case
- Factors you should consider when choosing a visual engagement tool