We help product teams transform digital interactions
At Surfly, we focus our energy on one thing: building advanced web technology that enables businesses to transform any online interaction. We aim to be first-to-market with simple to integrate products and premium services that enable innovative product teams to accelerate the development of their own products.
Connect your existing CRM and contact center platform
Surfly offers integrations with several with major CRM and contact center software like NICE, Salesforce, Cisco and Zendesk. Our main integration, though? An insanely simple setup, whatever your tech stack may be.
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How it all began
While in university I worked in tech support and saw first hand how hard it is to help people remotely. After a particularly tough call, the idea for Surfly was born.
But we decided to take a unique approach to building the technology that enables anyone to add collaborative and human experiences to any digital interactions through co-browsing.
Our approach uses an interaction middleware, so co-browsing is just the beginning of our journey to let anyone add a layer of interaction to anything digital.
One particularly tough support call was all it took
It all started with a particularly tough support call over 11 years ago, includes an apple pie, the usual start-up challenges, winning numerous awards, hitting the 200,000 user mark, and…. well, just read a condensed timeline below.
2012
Surfly was born
While working in tech support, Nicholas had a marathon tech support call that ended with a happy customer sending him a homemade apple pie, and the realization that the issue could have been solved in minutes, if they could have browsed the website together. The idea for Surfly, and our company-wide obsession with apple pie, was born. (We still accept homemade baked goods!)
2016
20.000 users and €1M investment
After having hit the 20,000 user mark in 2014, Surfly lands an investment of €1M from Readytech in California in 2016. Our plan for global domination begins to take shape.
2021
200.000 users and 40 superstars
In 2021, the Surfly team grew to an amazing 40 total superstars. We also hit the 200k user mark and started working with more companies who wanted to leverage our core interaction middleware technology.
2024
Gearing up for the future
In 2023, we released the next platform iteration, which enables a fully collaborative experience where all participants can share content simultaneously – with full control over the session and its content, while staying secure and private in accordance with any possible compliance regulations. We’re now gearing up for our next big product launch, so stay tuned!
Statistics on what we’ve achieved so far
Surfly facilitates thousands of collaborative digital sessions between businesses, users, customers and prospects, daily. Here’s what we’ve achieved so far.
200.000+
Happy users of our collaborative products
3.000+
Organizations building collaborative user journeys
50.000+
Collaborative sessions hosted through Surfly
Join the Surfly team and help us make online interactions better
We’re always on the lookout for new talent to join the Surfly team. If you’re interested in building the future of collaborative digital interactions, make sure to check out our vacancies. We hope to see you soon!
Working at Surfly is an incredibly rewarding experience. Our mission is one I can truly get behind, addressing the ever-changing challenges of the web today with innovative people and creative solutions.
Mihai Josan, Partnership Manager
