Surfly Session

Securely connect to your customers and upgrade any conversation

Surfly enables you to co-browse, video chat, edit documents, e-sign, and more, and it all happens within a secure Surfly Session, built on top of our interaction middleware.

Trusted by hundreds of companies and more than 200,000 users worldwide

Start a Surfly session, then browse the full web together

You can start a Surfly Session from any URL, and then go anywehere on the web. No changes to your application are needed.

Our solution can be fully integrated in your existing journey to change these self-service journeys into a fully collaborative experience — that you own.

Stay compliant in all your online interactions

A Surfly Session does not store any session data and personal information by default, but you can track actions that took place in your Sessions with the Audit Log to a destination of your choosing.

Surfly Sessions are also fully isolated to a single browser tab, and you leave the Session automatically when you close the tab.

Security at our core

red security icon with lock

Surfly employs TLS 1.3 transport security, 256bit SSL encryption, full audit log features, and masking of sensitive data to ensure you stay secure and compliant in all your interactions. We are HIPAA, GDPR, ISO 27001, AICPA SOC, and PCI DSS compliant.

Any questions?

In simple terms, a Surfly Session enables Surfly’s Co-browsing. Co-browsing, video chat, e-signing – all of these happen within a Surfly Session. And there is quite a bit more we can do too. Check out our Interaction Middleware page to learn more.

The driving force behind Surfly is our powerful interaction middleware. All requests and responses made during a Surfly Session pass through our proxy, allowing us to modify website code in a way that enhances digital interaction between two or more parties. Thus, we act as a middleware platform: a transparent layer of technology that can be added to any application to facilitate and improve its digital interactions. You can read more about it on our Interaction Middleware page.

Yes. Because Surfly is interaction middleware powered by our advanced proxy, it can be easily added to your current technology without having to change the code within your current applications.

Catherine D.

Great additional service to our company!

“It is so easy! No one has to download anything for us to connect and the steps needing to make the connection is simple. It has great features that make it easy to show multiple websites and even be able to show documents loaded in my computer. To be able to swap control of the cursor back and forth is also great, so the end user can feel a part of their own enrollment.”

Read the full Surfly review on G2

Christian H Product Portfolio Director

A pleasure from day one

“Surfly convinced us from day one and since then, we didn’t get disappointed in this valuable and friendly partnership. The software of Surfly is a great addition to the OneDealer-portfolio and makes us, and more importantly – our customers, very happy.”

Read the full Surfly review on G2

Unsub H Principal Engineer

Secret Weapon Against COVID-19

Technical point of view

  • So easy & fast implementation. I don’t need change our website.
  • Powerful APIs with good documents, I made a site in a few days using it.
  • Secure architecture and functions, I can do masking of personal information.
  • No installation, our customer don’t need additional installation.
  • Fast performance

Read the full Surfly review on G2

Surfly’s features

Co-Browsing Co-browsing
Video Chat Video chat
Screen sharing
E-signing
FIle editing

Create better digital experiences. Without boundaries.