Enrich omnichannel journeys to build relationships and boost NPS
Surfly adds industry-leading co-browsing features to CPAAS, UCAAS, or your CC platform and helps you provide best-in-class collaborative functionality for your customers, enriching their digital journeys. Contact with your team becomes visual and straightforward, as if agents and customers were sitting side-by-side.
Make contact center interactions fully collaborative
Make any conversation in NICE truly interactive by adding Surfly’s visual engagement features. Instantly, without code changes.
- Video chat
- Universal co-browsing & screen sharing
- E-signing & document editing
Seamlessly upgrade the digital CX, support, engagement, and remote selling. Out of the box, on any device.
See it in action
Surfly is trusted by NICE and other technology vendors
Surfly can supercharge any NICE interaction
Enhance existing platforms
Remote Selling
Close deals 2x faster by delivering memorable sales experiences
Personalized, human, and collaborative experience to shorten your sales cycle and drive more revenue. Surfly is a secure start-to-sign solution for any team looking to add a personal touch to their remote selling experience, all while using the platforms and technology you already invested in.
Remote Collaboration
Turn your site into a real-time collaboration space
With the click of a button, agents and customers can easily upgrade interactions to immersive, collaborative, and visual experiences. Be it onboarding, finding the right product, or going through a complex document together — Surfly seamlessly adds a collaborative layer and human touch to your digital journeys.
Surfly employs TLS 1.3 transport security, 256bit SSL encryption, full audit log features, and masking of sensitive data to ensure you stay secure and compliant in all your interactions. We are HIPAA, GDPR, ISO 27001, AICPA SOC, and PCI DSS compliant.
Our customers love using Surfly