Commercial Reseller

OceanBridge

OceanBridge specializes in introducing cutting-edge IT products to the Japanese market, and with Surfly’s co-browsing, they offer tools that enhance customer engagement and support.

Used by product, sales and service teams in industries like insurance, banking, healthcare, enterprise e-commerce and more

Bringing universal co-browsing to Japan

Established in 1981 by Managing Director Bill Speedy, Oceanbridge Shipping Ltd has grown to be one of the leading consolidators of cargo to and from New Zealand and Australia.

The company specializes in international shipping and freight services, working with agents in most countries worldwide.

Privately owned, Oceanbridge employs over 200 people across offices in Auckland, Tauranga, Napier, Christchurch, Sydney, Melbourne, and Brisbane, along with seven agents throughout New Zealand.

Their philosophy is to build strong relationships with customers, agents, and suppliers by providing consistently high levels of service and maintaining honesty in all dealings.

At the core of their technology strategy is CargoWiseOne, a leading Freight Management Solution that enables real-time data exchange with agents, customers, and partners, ensuring smooth and predictable movement of freight.

“Introducing Surfly’s co-browsing to our product lineup has allowed us to offer Japanese businesses a seamless and secure way to enhance their customer support services.”

Frequently asked questions

We’ve compiled answers to the most frequently asked questions about our parnership with OceanBridge over Surfly Japan.

How is Surfly’s co-browsing localized for the Japanese market?

OceanBridge ensures that Surfly’s co-browsing solution is fully localized, including language support and compliance with local regulations.

What support does OceanBridge provide for co-browsing implementation?

They offer comprehensive support, including training, technical assistance, and integration services to ensure smooth deployment.

Is the co-browsing solution compatible with Japanese business systems?

Yes, Surfly’s co-browsing is designed to integrate seamlessly with various systems commonly used in Japanese businesses.

Still have questions?

Our team of universal co-browsing experts is happy to answer any questions you might still have.

Interested in becoming an official Surfly reseller?