Discover all Features
Why Surfly is a win for your business
Co-Browsing
Navigate the web together: Instantly see your customer issues or illustrate a concept in a joint web session.
Document Sharing
Collaborate online, effectively: Use Surfly to share your files with others across different locations.
Video Chat
Converse face-to-face: Communicate visually with your customers and prospects for a lasting, human experience.
Control Switch
Guide your customers or let them guide you: Either the leader or the participant can take control or request control of the website in seconds.
Field Masking
Secure collaboration: Governs what an agent can see when customers input their personal information during a session.
Action Log
Make all session actions accountable: Our audit log tracks all session actions and optionally expands to custom user events. Track if an agent impacted a conversion, or if your customer clicked a certain button.
Behavior Control
Control what an agent can or cannot do: Customize your flow to make sure only your customer can click a certain button, i.e. a buy button.
White & Black Listing
Control access: Either allow or deny access and privileges to specific white or black listed members.
Customizable UI
Make it your own: Benefit from the flexibility to completely integrate into your website or product’s look and feel, and functionality.
Integrations
Integrate Surfly completely into your website: You can now deliver your sales pitches and demos instantly from your own website, without needing to switch platforms.
Compliance
Set up compliant sessions with Surfly: Connect with customers who deal with protected information and are required to follow particular security measures, such as HIPAA.
On Premise
Stay secure: Your sensitive data is secure with Surfly and can be stored on premise.
Blazing Performance
Benefit from the optimized performance: Always hit a server that is geographically close in order to reduce latency and optimize performance.
24/7 Monitoring
Be reliable with our open Status page: Set alerts that will notify you by a text message if things do go wrong.
Drawing
Communicate visually: Highlight the specific area of a website you are wanting to point your customer to, instantly.
Element Masking
Mask any sensitive elements on any web page: Control what information an agent can see during a co-browsing session.
Single Sign-On
Eliminate password fatigue: With single sign-on, your agents can login Surfly with their corporate SSO server.
iFrame or Framesets
Works on all 3rd party content and iFrames: Navigate any embedded content (ie Google Maps, Disqus and Social buttons)
Surfly Labs: The Endless Possibilities of our Proxy Technology
Dive into the following experiments, showcasing how the impossible use cases become possible with our technology.
