Success stories from
Surfly customers like

When HSBC Life needed to connect thousands of agents to customers via their browsers, they chose Surfly’s co-browsing and video chat technology. Surfly’s technology allowed agents to recreate the in-person meeting experience remotely, enabling them to connect with customers without requiring additional software downloads and to create and finalize policies from start to finish.

MS Amlin had an existing e-platform for insurers and customers but sought to enhance their digital customer journey. They integrated Surfly’s co-browsing technology, which was tailored to their needs. This integration improved broker and customer satisfaction by enabling real-time remote collaboration, significantly reducing the time to get quotes and start policies.

When in-person shopping ceased in April 2020, they turned to Surfly’s co-browsing and video chat technology. This allowed Suitsupply to offer personalized, in-person services online, enabling shoppers to provide specifications and choose items remotely. When customers reached the store, their items were ready for pick up. Surfly helped Suitsupply create a seamless online merge offline (OMO) customer experience, boosting remote sales.

Startpage sought external technologies to enhance their website and found Surfly. After evaluating Surfly’s Interaction Middleware, they recognized it as the solution to their technical challenges. Surfly’s customizable technology transformed web requests and improved the website’s look, feel, and functionality without altering its original source code.