With our co-browsing API you can make any website or web application a real time collaboration tool. Surfly is the transparent layer that will allow your clients and representatives to communicate with each other using your website as a backdrop.
How our clients use our Co-browsing API
With our co-browsing API you can make any website or web application a real time collaboration tool.
Add a support button to your website, which will allow any website visitor to request support. Not only can this button be fully customized but also the appearance of the Surfly session can. Surfly works excellent in combination with existing chat solutions.
Create an online platform where advisers can have real time conversations with their customers. Focus on the content and we’ll make sure that it can be shared among all session participants. Our clients have created these types of applications for the financial, health and automotive industry.
Some of our clients embed our co-browsing technology into existing (SAAS) solutions. For example, we power the co-browsing technology behind a wide range of chat and videochat solutions. We deliver (OEM) co-browsing technology for call center solution providers who roll this out to the enterprise.
World’s fastest experience
By integrating Surfly you will integrate a high quality co-browsing solution that is fast and full featured. The co-browsing session works without any delay, and the content maintains the quality of the original website. Just try it out for yourself!
Reliable, built to scale
Surfly is used daily by thousands of different users. This gives us a lot of feedback to improve our service. By integrating Surfly you will immediately benefit from this experience.
Proven and robust
Surfly just works. Third party iframes, secure websites and or content behind a login will work without a problem and without requiring any changes to your website. Do you need to be able to co-browse content on a completely different domain? Not a problem for Surfly.
We use 256bit SSL encryption: The same kind of encryption your bank uses. Only the person who controls the session has access to all the information. Others who join your session only get access to the content that they are allowed to see. We can also optionally provide HIPAA and/or PCI compliance.
Easy to setup
Surfly works on any website without configuration or changes needed to the website itself. With our API, integrating co-browsing in your own application is as simple as loading an URL in a certain iframe. We take care of the complexities so you don’t have to.
On-Premise / Private Cloud
For clients who are limited where they can deploy their services, we can easily roll out to an on-premise solution, or even set up a completely private cloud.
Co-browsing is a very complex technology, and Surfly makes it easy to implement a top notch solution.
Professional Services and Dev Support
If you want to implement Surfly’s co-browsing technology in your organisation, we offer consulting services to help you get up-and-running as soon as possible. We also provide software development support to integrate Surfly (using our API) with your own systems.
With our extensive knowledge of customer interaction solutions we can provide software development services to customers wanting to advance their customer service or technical support to the next level.